This Privacy Policy describes how radiancetmall.com (the “Site” or “We”) collects, uses, and discloses your personal information when you visit or purchase from the Site.

Collection and use of personal data

Personal data is information that can be used to identify you directly or indirectly. Personal data also includes anonymised data linked to information that can be used to identify you directly or indirectly. Personal data does not include data that has been irreversibly anonymised or aggregated so that we can no longer identify you, either in conjunction with other information or in combination with other information.

Promoting safety and security

We adhere to the principles of legality, legitimacy and transparency, use and process the least amount of data possible for a limited range of purposes, and take technical and administrative measures to protect the security of data. We use personal data to help authenticate accounts and user activity, as well as to promote safety and security, for example by monitoring for fraud and investigating suspected or potentially illegal activity or breaches of our terms or policies. Such processing is based on our legitimate interest in helping to ensure the security of our products and services.

Below is a description of the types of personal data we may collect and how we use it:

1. What personal data we collect

Data you provide:

We collect personal data that you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or online chat tools. If you make a purchase, we collect personal data related to that purchase. This data includes your payment data, such as your credit or debit card number and other card information, as well as other account and identification information, and billing, shipping and contact information.

2. data about the use of our services and products:

When you visit our website, we may collect data about the type of device you are using, the unique identifier of the device, the IP address of the device, the operating system, the type of Internet browser you are using. Usage, usage information, diagnostic information, and location information from the computer, phone or other device on which you install or access our products or services. Where available, our services may use GPS, your IP address and other technologies to determine the approximate location of the device so that we can improve our products and services.

How we use your personal data

In general, we use personal data to provide, improve and develop our products and services, to communicate with you, to provide you with targeted advertising and services and to protect us and our customers.

To provide, improve and develop our products and services:

We use personal data to help us provide, improve and develop our products, services and adverts. This includes the use of personal data for purposes such as data analysis, research and auditing. Such processing is based on our legitimate interest in providing you with products and services and business continuity. If you participate in competitions or other promotions, we may use the personal data you provide to administer these programmes. Some of these campaigns have additional rules which may contain more data about how we use personal data, so we encourage you to read these rules carefully before participating.

3. Communicating with you:

With your prior express consent, we may use personal data to send you marketing communications related to our own products and services, to communicate with you about your account or transactions, and to inform you of our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt out. When you contact us, we may also use your data to process and respond to your requests. With your prior express consent, we may share your personal data with third party partners who may send you marketing information relating to their products and services. With your prior express consent, we may use personal data to personalise your experience with our products and services and third party websites and applications and to determine the effectiveness of our promotional campaigns.

Note: For the above mentioned uses of data that require your prior express consent, please note that you can withdraw your consent by contacting us.

Definition of Cookies

Cookies are small pieces of text used to store information on a web browser.Cookies are widely used to store and receive identifiers and other information on computers, phones and other devices. We also use other technologies for similar purposes, including data we store on your web browser or device, identifiers associated with your device, and other software. In this Cookie Statement, we refer to all of these technologies collectively as cookies.

Use of Cookies

We use cookies to provide, protect and improve our products and services such as personalising content, serving and measuring advertisements, understanding user behaviour and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.

Disclosure of Personal Information

We provide certain personal data to strategic partners who work with us to provide products and services or help us market to our customers. We will only share personal data with these companies in order to provide or improve our products, services and adverts; this information will not be shared with third parties for their own marketing purposes without your express prior consent.

Data disclosure or storage, transfer and processing

Fulfilment of legal obligations:

Certain legal obligations need to be fulfilled due to certain legal acts that exist or have occurred as a result of mandatory laws in the European Economic Area or in the country in which the user is located.Processing of Personal Data of EEA Residents – As described below, if you reside in the European Economic Area (EEA), our processing of your personal data will be lawful: whenever we ask for your consent to the processing of your personal data, such processing is carried out in accordance with the General General Data Protection Regulation (EU) (GDPR) Article 6(1).

For the reasonable implementation or application of this document:

We may share personal data with all of our affiliates. In the event of a merger, reorganisation, acquisition, joint venture, transfer, demerger, assignment, transfer, sale or disposal of all or any part of our business, including in connection with any insolvency or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

 Legal Compliance and Security or Protection of Other Rights

It may be necessary for us to disclose personal data in accordance with the laws, legal process, litigation and/or requirements of public and governmental authorities within or outside your country of residence. We may also disclose personal data if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement or other issues of public importance.

Children

Our products and services are aimed at adults. Therefore, we do not knowingly collect, use or disclose data from children under the age of 18. If we learn that we have collected personal data from a child under the age of 18, or the equivalent minimum age in a jurisdiction, we will take steps to delete the data as soon as possible. If you become aware that a child under the age of 16 has provided us with personal data, please contact us immediately.

Your rights

We take reasonable steps to ensure that your personal data is accurate, complete and up to date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured and standardised format. You can lodge a complaint about the processing of your personal data with the competent data protection authority. In order to protect the privacy and security of your personal data, we may ask you for data in order for us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. In some cases, applicable legal or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data we maintain. You may exercise your rights by contacting us. We will respond to your request within a reasonable period of time, which in any event will not exceed 30 days.

Third Party Websites and Services

When a customer operates a link to a third party website with which we have a relationship, due to the privacy policy of the third party, we do not have any obligation or responsibility under such policy. Our websites, products and services may contain links to or enable you to access third party websites, products and services. We are not responsible for the privacy practices employed by these third parties or for the information or content contained in their products and services. This Privacy Statement applies only to data we collect through our products and services. We encourage you to read the privacy policy of any third party before continuing to use their website, products or services.

Data Security, Integrity and Retention

We use reasonable technical, administrative and physical security measures designed to protect and help prevent unauthorised access to your data and to make proper use of the data we collect. We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to this Privacy Statement

We may change this Privacy Statement periodically to keep up with reasons such as new technology, industry practices and regulatory requirements. Your continued use of our products and services after the effective date of the Privacy Statement constitutes your acceptance of the revised Privacy Statement. If you do not agree to the revised Contact Us Privacy Statement, please do not use our products or services and contact us to close any accounts you may have created.

Contact Us

If you have any questions about this Privacy Statement or its implementation, please contact us at service@radiancetmall.com